Cookie
Policy

Understanding how we use cookies and similar technologies

Last Updated: October 28, 2025

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

DentalDrive uses cookies and similar technologies to enhance your experience, improve security, and analyze how our service is used.

Types of Cookies We Use

1. Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions you make such as logging in or filling in forms.

Examples:

  • • Authentication tokens (session management)
  • • Security cookies (CSRF protection)
  • • Load balancing cookies
  • • User interface customization
Retention: Session or up to 30 days

2. Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our service. They help us understand which pages are most popular and how visitors navigate the site.

Examples:

  • • Page load times
  • • Error tracking
  • • Feature usage analytics
  • • Performance monitoring
Retention: Up to 2 years

3. Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our pages.

Examples:

  • • Language preferences
  • • Theme preferences (dark/light mode)
  • • Dashboard layout customization
  • • Recent activity tracking
Retention: Up to 1 year

Cookies We Use

Cookie NamePurposeTypeDuration
dd_sessionAuthentication session tokenEssential24 hours
dd_csrfSecurity token for form submissionsEssentialSession
dd_themeUser interface theme preferenceFunctional1 year
dd_langLanguage preferenceFunctional1 year
dd_analyticsAnonymous usage analyticsPerformance2 years

Third-Party Cookies

We may use third-party services that set cookies on your device. These services help us improve our product and understand how it's being used.

Analytics Services

We use privacy-focused analytics to understand how users interact with our service. All data is anonymized and aggregated.

CDN Services

Content Delivery Network (CDN) cookies help deliver content quickly and reliably from servers closest to you.

Managing Cookies

You have several options to manage or limit how we and our partners use cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to:

  • • Block all cookies
  • • Block third-party cookies only
  • • Delete cookies when you close your browser
  • • Receive a notification before cookies are stored

Browser-Specific Guides

Important: Blocking all cookies may prevent you from using certain features of DentalDrive, including logging in and accessing your dashboard.

Do Not Track

DentalDrive respects "Do Not Track" (DNT) browser settings. When DNT is enabled, we limit the use of non-essential cookies and do not track your activity across other websites.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

When we make changes, we will update the "Last Updated" date at the top of this policy and notify you through our service or via email.

Contact Us

If you have questions about our use of cookies, please contact us:

📧 Email: privacy@dentaldrive.cloud

📍 Address: DentalDrive, 123 Dental Drive, Suite 100, San Francisco, CA 94102

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